Legal

Privacy Policy

Last updated: 23 April 2026

1. Who We Are

CrowdPulse Events Limited ("CrowdPulse", "we", "us", or "our") is registered in England and Wales. Our website is crowdpulse.co.uk and you can reach us at [email protected]. We are the data controller for the personal information collected through this website.

2. Information We Collect

We may collect the following personal information when you use our website or contact us:

  • Name and contact details (email address)
  • Company or brand name
  • Event requirements and preferences
  • Budget and timeline information
  • Technical data such as IP address, browser type, and pages visited
  • Cookie preferences

3. How We Use Your Information

We use your personal information to:

  • Respond to enquiries and proposals submitted via our contact form
  • Communicate with you about potential or confirmed event projects
  • Improve our website and user experience through analytics
  • Comply with legal obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your personal data on the basis of: your consent (where explicitly given), the performance of a contract or pre-contractual steps, our legitimate interests in operating and improving our business, and compliance with legal obligations.

5. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically held for 24 months unless an ongoing business relationship exists.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request erasure of your personal data
  • Object to or restrict how we process your data
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, contact us at [email protected].

7. Cookies

We use cookies to enhance your experience on our website. Please see our Cookies Policy for full details. You can manage your cookie preferences via the banner shown on your first visit.

8. Contact

If you have questions about this Privacy Policy or how we handle your data, please contact us at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.